GirikCTI is a telephony for Salesforce that comes with automated call logging which records every minute details about calls like call duration, agent’s productivity level, call date, call type (inbound, outbound, missed), caller’s number, etc. These records are later accessed by supervisors to evaluate the team’s performance while receiving and dialing to callers.
Email Id: sales@cti.girikon.ai Feel free to connect with us: +1 480-382-1320