UAE Digital Services Market Growth Trends, Volume Insights & Outlook 2027


According to MarkNtel Advisors study The future of UAE Digital Services Market is projected to grow at around 9.49% CAGR during the forecast period, i.e., 2022-27.

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UAE Digital Services Market Size Insights

According to MarkNtel Advisors study The future of UAE Digital Services Market is projected to grow at around 9.49% CAGR during the forecast period, i.e., 2022-27. Across the Middle East, the UAE has been an early adopter of advanced technologies, such as cloud computing, Blockchain, Artificial Intelligence (AI), facial biometrics of citizens, Machine Learning, among others. It, in turn, has led to the rapid adoption of digital services in diverse sectors, including BFSI, telecom, government, healthcare, oil gas, etc. 

What are the Key Driver in the UAE Digital Services Market?

Government Support for Digitalization: The UAE has observed a significantly rising demand for digital services during 2017-20, primarily due to the mounting penetration of the internet social media, increasing investments in smart city (smart homes, building automation, etc.) initiatives by the government, and rising digitalization in businesses to improve operational efficiency. According to the World Bank, in 2020, around 99.2% of the total population in the UAE had access to the internet. The rising adoption of advanced technologies like Cloud, IoT, AI, Big Data, coupled with various strategies undertaken by the Telecommunication Digital Government Regulatory Authority (TDRA), are the key aspects projected to drive the expansion of the UAE Digital Services Market during 2022-27.   

What are the Key Segments in the UAE Digital Services Market?

The UAE Digital Services is categorized into notable segments, which help in understanding the structure, dynamics, and opportunities within the market. These segments are typically based on:

  • By Service Type
    • Application Services
      • Document Management System
      • Customer Relationship Management (CRM)
      • Enterprise Resource Planning (ERP)
      • Supply Chain Management (SCM)
      • E-Signature Solutions
      • Others (Custom Applications, Web Services/ Portals, Mobile Applications, etc.)
    • Data Analytics
      • Business Intelligence Data Warehouse
      • Data Discovery
      • Data Management
      • Others (Pattern Matching, ML Platform, Spend Analytics, etc.)
    • Intelligent Automation
      • Robotic Process Automation
      • Business Process Management
      • Virtual Assistants
      • Low-Code Platform
      • Others (Smart Workflows, Recruitment Talent Management, etc.)
    • Cloud Services
      • API Web Services
      • Cloud Security
      • Migration Services
      • Collaboration Services
      • Workplace Experience Solutions
      • Others (Monitoring Services, etc.)
    • Strategy Consulting
      • Architecture Designing
      • Integration
      • User Experience
      • Technology Consulting
      • Cybersecurity Strategy
      • Others (Data Strategy, Change Management, etc.)
  • By Organization Type
    • Government
    • Non-Government
  • By Industry
    • BFSI
    • IT Telecommunications
    • Retail
    • Healthcare
    • Petrochemicals and Oil Gas
    • Others (Transportation, Energy Utilities, Manufacturing, etc.)

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How does geographical analysis highlight in the UAE Digital Services market?

  • By Region
    • Dubai
    • Abu Dhabi
    • Sharjah Rest of Emirates

Who are the Key Players in UAE Digital Services Market?

AWS (Amazon Web Services), Microsoft Azure, Google Cloud, Oracle Cloud, Alibaba Cloud, Etisalat, Protiviti, Intertec Systems, Cloud4C Services FZ LLC, BIOS Middle East Group, Orixcom, eHosting Datafort, DATAMATICS Global FZ LLC, Others

Key pillars of the research methodology include:

  • Scope Research Design – Clearly defined objectives with tailored qualitative and quantitative methods, backed by precise timelines and budgets.
  • Sample Selection Data Collection – Representative samples achieved through proven techniques like random and stratified sampling, supported by reliable tools such as surveys, interviews, and observations.
  • Data Analysis Validation – Rigorous cleaning, advanced statistical modeling, and thematic analysis ensure accuracy, reliability, and minimal bias.
  • Forecasting Finalization – Predictive modeling and time-series analysis anticipate future market behaviors, presented through insightful reports with charts, graphs, and strategic recommendations.

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"Our methodology reflects the trust businesses place in us. By combining innovation with precision, we deliver not just numbers, but clarity and direction for decision-makers worldwide," said a spokesperson for MarkNtel Advisors.

Why This MarkNtel Advisors Research Report:

  • In-depth Market Analysis: Understand trends and dynamics shaping growth.
  • Segmented Insights: Target specific segments for focused strategies.
  • Geographical Performance: Assess market opportunities by geographic area.
  • Emerging Technologies: Discover advancements like AI integration.
  • Risk Identification: Pinpoint challenges to inform strategic planning.
  • Future Forecasts: Prepare for market changes with actionable projections.

Gain exclusive access to our comprehensive insights on the Future of UAE Digital Services Market. With tailored licensing options, including Mini Report Pack, Excel Data Pack, Single User, Multiuser, and Enterprise Packs, our research empowers organizations to navigate dynamic market trends effectively.

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